When a user engages in certain actions on the site, they may provide us with certain kinds of information. This includes activities including but not limited to:
The information provided may include details such as email addresses, mailing addresses, phone numbers, order details, payment information necessary to facilitate transactions on the site. When you are asked to provide personal information, you may decline. But if you choose not to provide information that is necessary for certain products or features, those products or features may not be available or function correctly.
The personal information we collect depends on how you interact with us, the products you use, and the choices you make. We collect and process personal information about you with your consent and/or as necessary to provide the products you use, operate our business, meet our contractual and legal obligations, protect the security of our systems and our customers, or fulfil other legitimate interests.
We may also combine information users provide with data we collect automatically (as further described below).
We may collect information automatically about users when they visit our site. This may include details about the user’s browser type and installed extensions, operating system, access times, language, anonymized IP address, and referring URLs, along with other similar data.
Our site may link to the sites of our partners, suppliers, advertisers, sponsors, licensors, and other third parties. We do not control the content of these sites, and are not responsible for their practices or policies. We recommend our users review the relevant third-party privacy policies to better understand how those sites and services affect their privacy.
Our site employs third-party services. These include payment gateways, content-distribution networks, and analytics tools. Some of these services store information about users, and may track individuals across sites, applications, and services. These services may collect information in a similar manner as described above, including, for example, IP address, access times, browser type, language, device type, and device identifiers.
By interacting with this site, certain information about user devices may be exposed to third parties using cookies and other tracking mechanism, these third parties include the entities in the charts below.
Do Not Track (DNT) is a technology which allows users to tell sites they visit that they don’t want to be tracked. It does this by including a special header with each request the browser sends. Where possible without breaking the functionality of our site, we try to honor Do Not Track headers by attempting to serve only third-party services which themselves promise to honor Do Not Track. However, because not all our necessary third-party service providers honor Do Not Track and because implementations may change from time to time, we cannot guarantee that we will always be successful in all cases.
You may find more information on each company's practices, including the choices it offers, by clicking on the above.
While we and others give users the choices described in this policy, there are many ways through which web browser signals and other similar mechanisms can indicate user choice to disable tracking, and we may not be aware of nor honor every such mechanism.
We may collect and use users’ personal information for the following purposes:
With the exception of the behavioral and analytics data described above and except as set forth below, we do not sell, trade, or rent users’ personally identifiable information to others. However, we may share aggregate demographic information, that does not identify any individual user, with our business partners or service providers.
We may share user information in the following ways:
With user consent. For example, if a user asks us to share their information with our partners. For the purposes of a merger, financing, acquisition, or bankruptcy transaction or proceeding involving the sale or transfer of all or substantially all of our business or assets. For legal, protection, security, and safety purposes. Including to comply with law or regulatory requirements, to respond to lawful requests and legal process, to protect our rights and to protect our network, or in an emergency.
We adopt appropriate practices and security measures designed to protect against unauthorized access, alteration, disclosure, or destruction of personal information.
Data exchange between the site and its users happens over a HTTPS secured connection and is encrypted and authorized by digital signatures.
We retain personal information for as long as necessary to provide the products and fulfill the transactions you have requested, or for other essential purposes such as complying with our legal obligations, resolving disputes, and enforcing our agreements. Because these needs can vary for different data types in the context of different products, actual retention periods can vary significantly based on criteria such as user expectations or consent, the sensitivity of the data, the availability of automated controls that enable users to delete data, and our legal or contractual obligations. For example, we keep access and error logs on active servers for a maximum of 60 days, for the purposes of improving our user experience.
The personal information we collect may be stored and processed in your country or region, or in any other country where we or our affiliates, subsidiaries, or service providers maintain facilities. Currently, we primarily use data centers in the United States. The storage location(s) are chosen in order to operate efficiently, to improve performance, and to create redundancies in order to protect the data in the event of an outage or other problem. We take steps designed to ensure that the data we collect under this statement is processed according to the provisions of this statement and applicable law wherever the data is located.
We transfer personal information from the European Economic Area and Switzerland to other countries, some of which have not been determined by the European Commission to have an adequate level of data protection. When we do so, we use a variety of legal mechanisms, including contracts, to help ensure your rights and protections. To learn more about the European Commission’s decisions on the adequacy of personal information protections, please visit: https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/adequacy-protection-personal-data-non-eu-countries_en
Users may send requests about their personal information to us through our contact information below. They can request to change contact choices or marketing choices and to update, access, delete or make other changes regarding their personal information or content that they post on our site. We may not honor all such requests unless required by law.
Regarding tracking technologies, we and our third party service providers provide our users the choices described above. User can also use browser settings to assert choice regarding cookies. Many web browsers accept cookies by default. Users can usually change their browser's settings to reject and/or to remove many cookies. As the precise means by which this can be done will vary from browser to browser, users can view their browser's help menu for more information. These choices will apply only to the specific browser and device from which the choice was made and may not affect activities on other browsers or different devices. Please note also that choosing to reject or remove cookies may prevent certain features or services of our site from working properly. Since cookie opt-out preferences are also stored in a cookie in a browser, please also note that deleting all cookies, using a different browser, or buying a new computer, may require renewal of opt-out choices.
Our marketing emails tell recipients how to unsubscribe from further marketing emails. After opting out, we may still send non-marketing emails. Non-marketing emails include emails about accounts and orders.
When an account is deleted by a user of Zrna's online services, certain information associated with the account will be deleted and no will no longer be accessible. We delete online behavioral data stored on our servers, and will send a deletion request to relevant third party services that collect online behavioral data on our behalf.
Certain information pertaining to monetary transactions, including but not limited to order information and shipping addresses, as well as data that was flagged as suspicious or fraudulent at the time of creation will be retained for as long as appropriate to comply with our legal obligations or resolve legal disputes.
In order to maintain the user experience of the rest of our customers, publicly posted information including forum posts and blog comments may be retained for the purpose of providing continued support to future customers. We may also retain account information temporarily in backups and short-term logs. If you choose to delete your account, other data associated with your account will be deleted and inaccessible to you. Individual user records may also be deleted on request by emailing firstname.lastname@example.org.
If the processing of personal information about you is subject to European Union data protection law, you have certain rights with respect to that data:
You can request access to, and rectification or erasure of, personal information; If any automated processing of personal information is based on your consent or a contract with you, you have a right to transfer or receive a copy of your personal information in a usable and portable format; If the processing of personal information is based on your consent, you can withdraw consent at any time for future processing; and You can to object to, or obtain a restriction of, the processing of personal information under certain circumstances. To make such requests, contact us at email@example.com. You also have the right to lodge a complaint with a supervisory authority, but we encourage you to first contact us with any questions or concerns.
Other general inquiries may be sent via e-mail to: firstname.lastname@example.org
We update this policy in our discretion at any time by posting the amended version here or by providing such notice about or obtaining consent to changes as may be required by applicable law. When we do, we will revise the updated date at the bottom of this page. We encourage users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect.
This document was last updated on July 9, 2019.